Privacy Policy

1. Processing of personal data

Record go Alquiler Vacacional S.A. ensures compliance with current regulations, particularly with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. This regulation pertains to the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repeals Directive 95/46/EC (General Data Protection Regulation or GDPR). These rules aim to ensure the protection of public freedoms and fundamental rights of natural persons in the processing of their personal data.

Record go may collect personal data through its websites or other means, such as social networks. However, any collected data will be appropriate, relevant, and not excessive in relation to the specific, explicit, and legitimate purposes for which they are collected.

The user has the option to provide or withhold any necessary data when requesting information or subscribing/registering for Record go's services. This can be done on the website or any other platform.

Record go reserves the right to modify this Privacy Policy to comply with new legislation or changes in its activities.

To contact the entity, please use privacy@recordrentacar.com or send a letter to its headquarters at Avenida Casalduch nº 61, Castellón de la Plana, 12005.

If you have any questions or concerns regarding this website, please contact the Corporate and Legal Affairs Department of Record go via email or phone.

2. Quality and purpose

The user providing personal data is responsible for the accuracy of the information provided. Therefore, the user must ensure that all data provided is truthful and keep it updated to reflect their current situation. Any false or inaccurate information provided by the user may result in damages to Record go or third parties.

Record go will process the personal data to provide the requested services or to respond to requests, suggestions, or consultations made by the interested party.

The data will also be used for statistical studies of the users to improve the services provided and for basic web administration tasks. Finally, if the collection form serves this purpose and the interested party expressly authorizes it, the data may be used to send communications about the activities of this entity and promotional information from Record go, even by electronic means. The user can revoke their consent at any time.

The same information may be offered or sent to those who follow Record go on social networks. By becoming a friend or follower, you are authorizing us to process your data for this purpose. If you wish to stop receiving this information or have your data deleted, you can unsubscribe from our profile. Additionally, social media followers may exercise their rights as recognized by law, as outlined in section 4 of this Privacy Policy. However, please note that since these platforms are owned by third parties, Record's ability to respond to requests may be limited by the functionalities provided by the social network in question.

The data will be processed based on the consent of the person providing it. This consent can be withdrawn at any time, without affecting the lawfulness of the processing carried out prior to the withdrawal. Providing the data is voluntary, but failure to do so will prevent us from providing the requested services or responding to the request, suggestion, or query. Therefore, sharing your personal data for these purposes is necessary for us to respond to your requests.

We will keep the data for as long as necessary to provide the service or respond to your request, inquiry, or complaint and to consider it closed. Afterward, we will retain it as a communication history unless you request deletion.

If the User provides third-party data, you are responsible for informing them in advance of all the provisions of Article 14 of the General Data Protection Regulation.

3. Security measures

To ensure the security and confidentiality of personal data, Record go has implemented necessary technical and organizational security measures to prevent unauthorized access, alteration, loss, or processing of such data. However, it is important to note that due to the global nature of the internet, security measures are not foolproof.

4. Rights of the data subject

Data owners have the right to request access, rectification, or deletion of their data, as well as the limitation of its processing, to object to it, and to data portability in accordance with the General Data Protection Regulation. If you believe your rights have been violated, you can file a complaint with the Spanish Data Protection Agency.